Awesome Service from Elann.com
Elann is sending two new balls of the yarn out to me tomorrow! They would also like me to send my remnants from the first batch back (at their expense) so that they can take the matter up with their Italian supplier to insure the problem doesn't occur again. Maybe they are also checking out my claim, but I did a lot of double checking of dye-lot numbers and pattern repeats, so I am sure they will reach the same conclusion. The dye sequence in one of the balls is off just enough to throw the pattern out....drastically.